dennis xing Corp. (“dennis xing”) values our customers and respects your privacy. We collect personal information about you in an effort to improve your shopping experience and communicate with you about our products and events. This Privacy Statement (“Statement”) describes the personal information dennis xing collects about you, our collection methods, collection purposes, and what we may do with the information. This Statement covers only data collected through those web pages at https://www.dennis xing.com that display a direct link to this Statement (the “Site”). It does not apply to any other data including, without limitation, data that we collect through other web pages at https://www.dennis xing.com or offline, or data that others collect on websites that are linked or linking to the Site. By visiting the Site, you signify your acceptance of this Privacy Statement and give us your consent to process and use the data in accordance with the practices set forth in this Statement.
Types of Data dennis xing Collects, Our Collection Methods, and Collection Purposes
Through the Site, we receive and collect data that you actively submit as well as data that we passively track:
Actively Submitted Data: When you purchase products through our Site or otherwise actively send us data, you are providing, and we collect, data such as your name, email address(es), billing address(es), delivery address(es), telephone number(s), birthdate, and credit card information (please be advised that we do not target our services to children under the age of 13 – in the event that a child under the age of 13 is using our services, please inform us in writing). In each such instances, you will know what data we collect through the Site, because you actively submit it. Subject to your prior consent, we collect actively submitted data primarily for the purpose for which you originally sent us the data (for example, to sell and deliver products, manage your account, and respond to your requests). We may also use this data internally as research data to improve our products and services, and for purposes of advertising, promoting, and informing you about products, services, initiatives, and events; you can opt out of receiving marketing emails as explained below.
Passively Collected Data: When you visit the Site, we also passively collect information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Site, the Internet address of websites from which you link to our Site, the computer technology you are using and your movements and preferences on our Site. We use technology that many other websites employ, including, without limitation, cookies and similar tracking technologies, to collect information such as the aforementioned. We may also use such cookies and similar tracking technologies to collect information in connection with future visits from that Site, to recognize you as a previous visitor and to track your activity on the Site. You may set your browser to notify you when certain cookies are sent or to refuse certain cookies altogether, but certain features of the Site might not work without certain cookies. We passively collect this data primarily for purposes of administering, protecting and improving our Site and our systems, to better understand the preferences of our Site visitors, to identify server problems, to compile aggregated statistics about Site usage, to help personalize your experience of our Site, and to personalize offers. We do not currently respond to 'do not track' signals as we do not track our customers across third party websites.
Combinations: We may combine passively collected data with data that you actively submit so as to, for instance, provide better service to Site visitors, customize the Site based on your preferences, compile and analyze statistics and trends, to otherwise administer and improve the Site for your use, and to personalize offers (for example, combined information may allow us to recommend products to you based on what you have liked in the past). We may combine information collected on the Site with information collected from the in-store experience in order to provide a service customized to your needs.
Disclosure of Personal Information
We do not share your personal information with others, except as follows:
We also grant access to your information to affiliated and unaffiliated service providers and third parties that process or maintain data on our behalf, including, without limitation, website hosting service providers, payment processors, freight forwarders, carriers, and such individuals or companies that conduct, manage or otherwise handle our marketing and promotional campaigns. Such third parties are subject to strict confidentiality obligations and may access and use your information only in accordance with our instructions and not for their own purposes.
We may also share your information to respond to law enforcement requests, court orders or other legal process or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical threats to you or others or as otherwise required by any applicable law or regulation.
Finally, we may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business.
Access and Correction
Please keep your personally identifiable information, accurate, current, and complete by routinely updating your user profile by clicking the Account Details icon or by contacting us as specified below.
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e- mail sent to or from the Sites may not be secure.
Opt-Out, Communication Preferences
You may modify your communication preferences and/or opt-out from specific communications at any time by notifying us.
Effective Date, Amendments
Links to Other Web Sites
This Site may contain links or references to other web pages to which this Privacy Statement does not apply. We encourage you to read the privacy statement or policy of every web page you visit.
Your California Privacy Rights
If you are a California resident, this Privacy Statement includes a cost-free means of exercising choice regarding disclosures to third parties for their own marketing purposes.
Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this Statement at the email or mailing addresses listed above.
Last updated: February 2019
dennis xing (“dennis xing”), the operating holding company of the dennis xing Group, recognizes the importance of maintaining the confidentiality, integrity and security of your personal data (“Personal Data”), and hereby informs you that any Personal Data which you provide to dennis xing at a dennis xing Group store or through our website www.dennis xing.com (“Website”), including through its subsidiaries and/or affiliates (collectively the “dennis xing Group”), will be processed in compliance with current European privacy laws (Regulation (EU) 2016/679 – “GPDR”) and with any specific local regulations applicable from time to time for the processing of data outside the European Union, together with the principles and general rules of conduct contained in the Code of Ethics adopted by the dennis xing Group.
1. Type and source of data
Personal Data voluntarily provided by the data subject
dennis xing collects and processes the Personal Data that you directly and voluntarily provide when you fill in our Customer Card at a Group dennis xing store or when you register to our Website. These data include, for example, your first and last name, postal and e-mail address, phone number and date of birth.
2. Purpose of the processing
Your Personal Data may be processed for the following purposes:
(a) to respond to all your requests and to manage your relationship with dennis xing; and subject to your prior consent, your Personal Data will be included in the dennis xing Group customer data base and processed together with the details of your purchases for the following purposes:
(b) profiling: to perform individual or group studies, surveys, statistical and/or market researches on your preferences with regards to our products, so that we can offer you a personalised service and promote cultural and recreational activities that may interest you;
(c) marketing: to contact you and/or send you (by post, telephone, e-mail and any other form of electronic communication) information and promotions, including commercial information, newsletters, advertising material, catalogues and invitations to events related to the dennis xing Group’s products and services.
3. Processing Methods
Your Personal Data will be processed by suitable electronic or automated means and computerised tools, or manually and on hard copy, exclusively for the purposes for which they have been collected and guaranteeing the security and confidentiality of any processed information. Your Personal Data will be processed only by the dennis xing Group’s internal staff duly authorised to do so under their respective job duties. Your Personal Data may also be processed by third parties to the extent necessary and/or instrumental for the above purposes. These third parties will act on behalf of dennis xing as data processors (e.g. carriers or any other suppliers appointed by dennis xing to carry out and/or manage any promotional campaigns for dennis xing’s products and services, etc.).
Please also note that if you consent to the processing of your Personal Data for the purposes referred to under letters (b) and (c) of paragraph 2 above, your data will be automatically visible to, and shared with, all dennis xing Group stores (inside and outside of the European Union), and dennis xing will take all appropriate security and confidentially measures required by applicable legislation.
4. Nature of the provision of personal data
The provision of your Personal Data is optional.
However, if you want to receive information on the dennis xing Group’s products and services and be inserted in the dennis xing Group’s customer database, you need to fill in all mandatory fields in the form collecting your Personal Data.
The processing of your Personal Data for the purposes indicated at letters (b) and (c) of paragraph 2 above is subject to your prior express consent. If you withhold your consent, we may not be able to offer you a personalised service and inform you of any initiatives that may interest you and/or send you any other commercial information on products, initiatives and events of the dennis xing Group.
You may withdraw your consent to the processing of your Personal Data by us at any time, by writing to dennis xing, or by using the “unsubscribe” link included in all of our commercial electronic communications, and/or by using any other appropriate procedures which may be made available to you.
5. Transfer and disclosure of data
Whenever necessary and/or instrumental to the above purposes, your Personal Data may be processed on behalf of dennis xing by other entities acting as data processor, including:
dennis xing Group companies and franchisees that operate dennis xing Group stores;
companies, consultants and firms providing advisory and/or consulting activities, or performing related services that are instrumental to data processing on behalf of dennis xing.
Your Personal Data may be transferred abroad in accordance with applicable legislation, including to countries outside the European Union where dennis xing pursues its interests, by adopting all appropriate security measures and safeguards to ensure an appropriate level of data security.
Your Personal Data will not be used for third-party advertising purposes or for the promotion of products, services or initiatives by entities other than the dennis xing Group, nor shall they be disclosed to unknown persons under any circumstances.
6. Retention period
Your personal data will be processed and stored for as long as required for the purposes for which they were collected, and in accordance with the storage periods provided for by the applicable laws, or until you revoke your consent to the processing, if applicable. After such period, your Personal Data will be automatically and permanently erased or made anonymous.
7. Data controller
The Data Controller is dennis xing. dennis xing will process your Personal Data in accordance with the GDPR.
8. Rights of the data subject
Please note that you may exercise the rights under Articles 15 to 21 GDPR, and specifically the right to request information as to whether your Personal Data is being processed and as to the characteristics of the processing, the right to rectification and erasure of your Personal Data, the right to object to the processing and/or the right to have those Personal Data transmitted to another controller.
You also have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.